VirtualBox

source: vbox/trunk/doc/manual/en_US/dita/topics/ts_vboxbugreport.dita

Last change on this file was 107390, checked in by vboxsync, 8 weeks ago

Docs: bugref:10705. bugref: 10829. The docs build has been modified to split generated refentry dita files and the user manual files and the following commits from doc's team git repo has been applied:

0946136c74dda0483704db891345cb39548b4e28 Started consolidating known issues and troubleshooting information
845b847e6a8e778b38a57867e25ee5e086a73800 Added individual topics for list of known issues, integrated into Troubleshooting section.
bb574836aac775889bd61e4a72f489617fcb7d18 Removed EFI firmware from experimental features for 7.2
6d2e68b244869991e713d170ecd239739d99ba56 Moved known issues into Known Issues section
e2630c896561587718b5c3197c384a38d07014d5 Merge branch 'VBP-1461_experimental-features' into 'main'
0512e2cce51f49ccdc56f3381a2a0c924f2bd278 Feedback on known issues
a77d6c980f6ff5cad9d32b2fb9290990093a03fa Restructured host and guest OS topics
988af5cc9628f5de0806531bc98686f691a911fd Updates with feedbback from Jacob
982a61c9f25b22b745ec483e763e3d88efe59c40 Included feedback from Jacob
93181c8c6cc2d9a26bcccb1145cb0423c0d9f4c9 Updated known issues with feedback from Klaus
8bc369561c383f09b409fe5e44f507440b3735fb Created Legacy Guest OS section
d7932f55accdab7a03666302d58b8c941cd48be2 Moved known issues to more appropriate places for the info
2a4aa094ba8a7ac6894d2a777316eabf41746580 Further moving of known issues
baeabd5308c5519a4dc26b4197be9b00e419a85a Updated links to cli_topics

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1<?xml version='1.0' encoding='UTF-8'?>
2<!DOCTYPE topic PUBLIC "-//OASIS//DTD DITA Topic//EN" "topic.dtd">
3<topic xml:lang="en-us" id="ts_vboxbugreport">
4 <title>Using the VBoxBugReport Command to Collect Debug Information
5 Automatically</title>
6
7 <body>
8 <p>The <userinput>VBoxBugReport</userinput> command is used to collect debug information automatically for an <ph conkeyref="vbox-conkeyref-phrases/product-name"/> installation. This command can be useful when you need to gather information to send to Oracle Support.</p>
9 <p>The following examples show how to use <userinput>VBoxBugReport</userinput>.</p>
10 <p>By default, the command collects <userinput>VBoxSVC</userinput> process logs, device settings, and global configuration data for an <ph conkeyref="vbox-conkeyref-phrases/product-name"/> host.</p>
11 <pre xml:space="preserve">$ VBoxBugReport
12 ...
13 0% - collecting VBoxSVC.log.10...
14 7% - collecting VBoxSVC.log.9...
15 ...
16 64% - collecting VBoxSVC.log.1...
17 71% - collecting VBoxSVC.log...
18 78% - collecting VirtualBox.xml...
19 85% - collecting HostUsbDevices...
20 92% - collecting HostUsbFilters...
21100% - compressing...
22
23Report was written to '2019-03-26-13-32-02-bugreport.tgz'</pre>
24 <p>The results are saved as a compressed tar file archive in the same directory where the command is run.</p>
25 <p>To specify a different output file location:</p>
26 <pre xml:space="preserve">$ VBoxBugReport --output ~/debug/bug004.tgz</pre>
27 <p>To output all debug information to a single text file, rather than a <filepath>tgz</filepath> file:</p>
28 <pre xml:space="preserve">$ VBoxBugReport --text</pre>
29 <p>To collect information for a specific VM, called <codeph>Windows_10</codeph>:</p>
30 <pre xml:space="preserve">$ VBoxBugReport Windows_10</pre>
31 <p>This command collects machine settings, guest properties, and log files for the specified VM. Global configuration information for the host is also included.</p>
32 <p>To collect information for several VMs, called <codeph>Windows_7</codeph>, <codeph>Windows_8</codeph>, and <codeph>Windows_10</codeph>:</p>
33 <pre xml:space="preserve">$ VBoxBugReport Windows_7 Windows_8 Windows_10</pre>
34 <p>To collect information for all VMs:</p>
35 <pre xml:space="preserve">$ VBoxBugReport --all</pre>
36 <p>To show a full list of the available command options, run <userinput>VBoxBugReport --help</userinput>.</p>
37 </body>
38
39</topic>
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