VirtualBox

Opened 9 years ago

Last modified 9 years ago

#15486 new defect

Cannot start VirtualBox.exe or VBoxSDL.exe because of ntdll.dll error.

Reported by: DanceDance Owned by:
Component: other Version: VirtualBox 5.0.20
Keywords: crash, ntdll, appcrash Cc:
Guest type: other Host type: Windows

Description

Basically what title says. Here is the windows log for this:

  Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	VirtualBox.exe
  Application Version:	5.0.21.7750
  Application Timestamp:	57515822
  Fault Module Name:	ntdll.dll
  Fault Module Version:	6.1.7601.23418
  Fault Module Timestamp:	5708a857
  Exception Code:	c0000005
  Exception Offset:	0000000000038600
  OS Version:	6.1.7601.2.1.0.256.48
  Locale ID:	1033
  Additional Information 1:	246f
  Additional Information 2:	246f18be415dcbf9dfc6a8b7680358ac
  Additional Information 3:	246f
  Additional Information 4:	246f18be415dcbf9dfc6a8b7680358ac

The problem is I can't event get the .log file from virtualbox as it crashes too early. I was able to run virtualbox.exe in safe mode, but I'm not sure how it will help me. I've tried "diagnostic startup" in msconfig, and virtualbox.exe also crushes. Versions I've tried:

Change History (1)

comment:1 by Frank Mehnert, 9 years ago

Please attach the VBoxHardening.log file when you try to start it with VBox 5.0.21.

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