Opened 9 years ago
Last modified 9 years ago
#15486 new defect
Cannot start VirtualBox.exe or VBoxSDL.exe because of ntdll.dll error.
Reported by: | DanceDance | Owned by: | |
---|---|---|---|
Component: | other | Version: | VirtualBox 5.0.20 |
Keywords: | crash, ntdll, appcrash | Cc: | |
Guest type: | other | Host type: | Windows |
Description
Basically what title says. Here is the windows log for this:
Problem signature: Problem Event Name: APPCRASH Application Name: VirtualBox.exe Application Version: 5.0.21.7750 Application Timestamp: 57515822 Fault Module Name: ntdll.dll Fault Module Version: 6.1.7601.23418 Fault Module Timestamp: 5708a857 Exception Code: c0000005 Exception Offset: 0000000000038600 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 246f Additional Information 2: 246f18be415dcbf9dfc6a8b7680358ac Additional Information 3: 246f Additional Information 4: 246f18be415dcbf9dfc6a8b7680358ac
The problem is I can't event get the .log file from virtualbox as it crashes too early. I was able to run virtualbox.exe in safe mode, but I'm not sure how it will help me. I've tried "diagnostic startup" in msconfig, and virtualbox.exe also crushes. Versions I've tried:
- VirtualBox-5.0.21-107750-Win
- VirtualBox-5.0.20-106931-Win
- VirtualBox-4.3.38-106717-Win
Note:
See TracTickets
for help on using tickets.
Please attach the VBoxHardening.log file when you try to start it with VBox 5.0.21.