VirtualBox

Ignore:
Timestamp:
Dec 16, 2010 3:30:23 PM (14 years ago)
Author:
vboxsync
Message:

Manual: troubleshooting wording

File:
1 edited

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  • trunk/doc/manual/en_US/user_Troubleshooting.xml

    r35147 r35192  
    929929
    930930    <sect2>
    931       <title>Bridged Networking</title>
    932 
    933       <para>In case no Bridge adapters are listed in bridged networking
    934       settings UI, this typically means that Bridged networking driver was not
    935       installed properly on your host. This could be due to any of the
    936       following reasons: <itemizedlist>
    937           <listitem>
    938             <para>The maximum allowed filter count is reached on the host. The
    939             MSI log would mention the 0x8004a029 error code returned on NetFlt
    940             network component install: "VBoxNetCfgWinInstallComponent: Install
    941             failed, hr (0x8004a029)". The solution would typically be to
    942             increase the maximum filter count under
    943             HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\MaxNumFilters
    944             (the maximum number allowed is 14), reboot and try to re-install
    945             the VirtualBox</para>
    946           </listitem>
    947 
    948           <listitem>
    949             <para>Inf cache is corrupt. The %windir%\inf\setupapi.log (for XP)
    950             or %windir%\inf\setupapi.dev.log (for Vista+) would typically
    951             mention the failure to find a suitable driver package for either
    952             sun_VBoxNetFlt or sun_VBoxNetFltmp components. The solution is to
    953             uninstall VirtualBox, remove the inf cache
    954             (%windir%\inf\INFCACHE.1, reboot and try to re-install the
    955             VirtualBox</para>
     931      <title>Bridged networking adapters missing</title>
     932
     933      <para>If no bridged adapters show up in the "Networking" section of the
     934      VM settings, this typically means that the bridged networking driver was
     935      not installed properly on your host. This could be due to the following
     936      reasons: <itemizedlist>
     937          <listitem>
     938            <para>The maximum allowed filter count was reached on the host. In
     939            this case, the MSI log would mention the
     940            <computeroutput>0x8004a029</computeroutput> error code returned on
     941            NetFlt network component install:<screen>VBoxNetCfgWinInstallComponent: Install failed, hr (0x8004a029)</screen></para>
     942
     943            <para>You can try to increase the maximum filter count in the
     944            Windows registry at the following key:<screen>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\MaxNumFilters</screen>The
     945            maximum number allowed is 14. After a reboot, try to re-install
     946            VirtualBox.</para>
     947          </listitem>
     948
     949          <listitem>
     950            <para>The INF cache is corrupt. In this case, the install log
     951            (<computeroutput>%windir%\inf\setupapi.log</computeroutput> on XP
     952            or <computeroutput>%windir%\inf\setupapi.dev.log</computeroutput>
     953            on Vista or later) would typically mention the failure to find a
     954            suitable driver package for either the
     955            <computeroutput>sun_VBoxNetFlt</computeroutput> or
     956            <computeroutput>sun_VBoxNetFltmp</computeroutput> components. The
     957            solution then is to uninstall VirtualBox, remove the INF cache
     958            (<computeroutput>%windir%\inf\INFCACHE.1</computeroutput>), reboot
     959            and try to re-install VirtualBox</para>
    956960          </listitem>
    957961        </itemizedlist></para>
     
    959963
    960964    <sect2>
    961       <title>Host-Only Networking</title>
    962 
    963       <para>Host-Only adapter creation (either via GUI or VBoxManage) may fail
    964       due to any of the following reasons: <itemizedlist>
    965           <listitem>
    966             <para>Inf cache is corrupt. The %windir%\inf\setupapi.log (for XP)
    967             or %windir%\inf\setupapi.dev.log (for Vista+) would typically
    968             mention the failure to find a suitable driver package for
    969             sun_VBoxNetAdp component. The solution is to uninstall VirtualBox,
    970             remove the inf cache (%windir%\inf\INFCACHE.1, reboot and try to
    971             re-install the VirtualBox</para>
    972           </listitem>
    973         </itemizedlist></para>
     965      <title>Host-only networking adapters cannot be created</title>
     966
     967      <para>If host-only adapter cannot be created (either via the Manager or
     968      VBoxManage), then the INF cache is probably corrupt. In this case, the
     969      install log (<computeroutput>%windir%\inf\setupapi.log</computeroutput>
     970      on XP or <computeroutput>%windir%\inf\setupapi.dev.log</computeroutput>
     971      on Vista or later) would typically mention the failure to find a
     972      suitable driver package for the
     973      <computeroutput>sun_VBoxNetAdp</computeroutput> component. Again, as
     974      with the bridged networking problem described above, the solution is to
     975      uninstall VirtualBox, remove the INF cache
     976      (<computeroutput>%windir%\inf\INFCACHE.1</computeroutput>), reboot and
     977      try to re-install VirtualBox.</para>
    974978    </sect2>
    975979  </sect1>
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