Opened 5 years ago
#19038 new defect
Windows 10 VirtualBox uninstallation required for 6.0.12, or application within VM crashes.
| Reported by: | . | Owned by: | |
|---|---|---|---|
| Component: | other | Version: | VirtualBox 6.0.12 |
| Keywords: | Upgrade uninstall | Cc: | |
| Guest type: | Windows | Host type: | Windows |
Description
Submitted for third-party in order to document rare issue encountered by a third party.
Third-party virtualizes a physical classroom disk image with VirtualBox for portability, deployment, and testing, and has done so for years.
A recent upgrade from 6.0.10 to 6.0.12 caused a commercial application within the VM to crash when accessing HTML files. We determined that UNINSTALLING 6.0.10 and then conducting a fresh installation of 6.0.12 solved this application crash, so something is not being uninstalled properly during the upgrade process.
I apologize for the lack of log files. Third party encountered this bug on a production machine and deadlines prevented retrieval of additional troubleshooting assistance. 6.0.12 was already uninstalled and 6.0.14 freshly installed, without issue.
