VirtualBox

Opened 5 years ago

Closed 5 years ago

Last modified 5 years ago

#19346 closed defect (invalid)

Virtual Box Move from windows 32Bit System to windows 64 Bit System failed

Reported by: Elfenerk Owned by:
Component: VM control Version: VirtualBox 6.1.4
Keywords: system transfer, installation Cc:
Guest type: other Host type: Windows

Description

With pcmove I tried to transfer programs from a 32 Bit Installation Windows 7 to a 64 Bit Installation of windows 10. All went very well, without virtual box 5.2.30. After transfer it doen't run. System refuges destistallition. Also a new installation of version 6.x is not possible. In the meantime I removed all hints to virtalbox from the registry as well I have removed all files from C:\Program files(x86)\Oracle\VirtualBox. But attempting to make an installation or deinstallation the system poibnts out the folowing message: "This application runs only under 32-bit window systems. Please install the 64 bit version of Oracle VM VirtualBox 5.2.30"

Attachments (1)

virtual_box.jpg (39.4 KB ) - added by Elfenerk 5 years ago.

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Change History (3)

by Elfenerk, 5 years ago

Attachment: virtual_box.jpg added

comment:1 by Frank Batschulat (Oracle), 5 years ago

Resolution: invalid
Status: newclosed

This is neither PCmove nor Microsoft Windows support, please contact the appropriate vendors. The error message seems clear, you are attempting to use the moved 32bit Virtualbox installation on a system that requires 64bit software installations. Seems like you need to remove that moved software installation from the new system and properly install 5.2.34 again from:

https://www.virtualbox.org/wiki/Download_Old_Builds_5_2

comment:2 by Elfenerk, 5 years ago

Thanks, I solved the problem. The Problem was the windows installer. With windows Installer Cleanup it was possible to delete the virtual box entry. After that it was possible to install a new version.

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