Microsoft Hyper-V Virtual Machine Bus Provider failed with code 37

[kjdro]

• Device driver displays following error:

Windows cannot initialise the device driver for this hardware. (Code 37) The request is not supported.

• VB VM configuration has : [x] Enable PAE/NX [x] Enable Nested VT-x/AMD-V

both enabled

also Acceleration is configured: Paravirtualization Interface: Hyper-V Hardware Virtualization: [x] Enabled Nested Paging

• VB is installed on the following system:

OS Name Microsoft Windows 11 Pro Version 10.0.22621 Build 22621 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name LP11-D5938-5930 System Manufacturer Dell Inc. System Model Latitude 5511 System Type x64-based PC System SKU 09C1 Processor Intel(R) Core(TM) i7-10850H CPU @ 2.70GHz, 2712 Mhz, 6 Core(s), 12 Logical Processor(s) BIOS Version/Date Dell Inc. 1.18.0, 10/3/2022 SMBIOS Version 3.2 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer Dell Inc. BaseBoard Product 0C33CM BaseBoard Version A00 Platform Role Mobile Secure Boot State On Installed Physical Memory (RAM) 32.0 GB Virtualization-based security Running Virtualization-based security Required Security Properties Virtualization-based security Available Security Properties Base Virtualization Support, Secure Boot, DMA Protection, Secure Memory Overwrite, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control, APIC Virtualization Virtualization-based security Services Configured Hypervisor enforced Code Integrity Virtualization-based security Services Running Credential Guard, Hypervisor enforced Code Integrity A hypervisor has been detected. Features required for Hyper-V will not be displayed.

[kjdro]

the sys info file for the host system

[kjdro]

the sys info file for the host system

[kjdro]

the sys info file for the host system

[kjdro]

the sys info file for the host system

[kjdro]

the sys info file for the host system

[aeichner]

Please attach a VBox.log of the affected VM.

[malcolm3]

I am experiencing the same problem. When I try to start an Ubuntu 22.04 HyperV instance I have just created, I get at an error dialog with "Failed to start the virtual macine 'Ubuntu 22.04 LTS' because one of the Hyper-V components is not running" message. Checking in the Device Manager I see that Microsoft Hpyer-V Virtual Machine Bus Provider is reporting "Windows cannot initialize the device driver for this hardware. (Code 37) The request is not supported." I am attaching my log file named Windows10-2024-06-19-15-34-26.log.

If I can provide any additional information, or run any diagnostics, please let me know.

Thanks, Malcolm

[malcolm3]

VBox.log file

[malcolm3]

I should add that my host OS is Linux Mint 21.3 and my guest OS is Windows 10 Pro.