Guest crashes when installing AT&T VPN Client

[semiramis]

When installing the AT&T VPN Client on a Windows XP guest, then the guest crashes and restarts immediatly. This happens at the installation-step "Setting the initial state of the virtual adapter". The VPN Client can be downloaded from ​ftp://ftp.attglobal.net/pub/client/win32/8.0.4/msi/Managed%20VPN/agnc_vpn.msi

[semiramis]

Virtualbox Logfile of the crashing guest

[semiramis]

I forgot some information. The guest is a Windows XP (32-Bit) system with Service Pack 3 and all available non-optional Updates.

[Frank Mehnert]

Any crash dump for this application available?

[semiramis]

Hello frank,

i find no related entries (not even any warning/error) in the Windows Event Logs, not on the host nor on the guest. I cannot find any dumps in the Virtualbox-Logs directory, too. I don't even get an errormessage from the guest, just the guest window closes immediately and reopens with a reboot of the guestsystem. Any idea how to debug this further?

Thanks so far

[semiramis]

Hello,

i have tested the same procedure with Virtualbox 3.1.6 and the corresponding Guest Additions. No change in the problem so far, it still persists.

Thanks

[semiramis]

Hello,

i have reproduced the problem with Virtualbox 3.2.4 and the corresponding Guest Additions. No change in the problem so far, it still persists.

Thanks

[Frank Mehnert]

Tried to reproduce but without success. I could install the application from the link you provided. Of course I don't have an AT&T account to test further.

[semiramis]

Hello Frank,

which hostsystem have you used and which network-mode was the guestsystem (bridged, NAT, host)? Maybe we can isolate the problem.

Thanks.