Opened 13 years ago
Closed 13 years ago
#9508 closed defect (fixed)
BSOD when running snipping tool => Fixed in SVN
Reported by: | Diego | Owned by: | |
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Component: | guest additions | Version: | VirtualBox 4.1.2 |
Keywords: | Cc: | ||
Guest type: | Windows | Host type: | Linux |
Description
Using VirtualBox 4.1.2r73507, and the guest OS is Windows 7 SP1 x64. The "Virtualbox Graphics Adapter" is with driver VBoxVideo.sys version 4.1.2.73507 and VBoxDisp.dll at version 4.1.2.73507
When running the snipping tool to capture a picture of a section of the VM screen, the VM will hang and sometimes, shows a BSOD pointing to VBoxDisp.
The VM is at 16Mb, with 1 monitor only, and no 3D nor 2D video acceleration. I am attaching the memory dump debugger output. (Memory dump is 351Mb).
Attachments (3)
Change History (12)
by , 13 years ago
Attachment: | vboxdisp-memdump.txt added |
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comment:1 by , 13 years ago
comment:3 by , 13 years ago
the only thing that I have is the memory dump which is 351Mb. Can I attach something that big? I can change the windows settings to make a minidump, if you like. Let me know
comment:4 by , 13 years ago
Same things happened to me when creating a PivotTable inside Excel 2010. Attached the minidumps you were looking for.
by , 13 years ago
Attachment: | 082611-22421-01.dmp added |
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by , 13 years ago
Attachment: | 082811-25350-01.dmp added |
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comment:5 by , 13 years ago
Thanks for the dumps. We've fixed the issue that was causing this crash. Please try this test build of guest additions and let me know whether it solves the problem for you.
To install the guest additions, just attach this iso image to a VM and run the additions installer from it.
comment:6 by , 13 years ago
Ok, I am downloading this guest additions, will let you know in a few minutes if it works or not
comment:7 by , 13 years ago
Downloaded and install the new guest additions tools, and it is working fine now. I guess its fine to close this ticket. Thank you for you help!
comment:8 by , 13 years ago
Summary: | BSOD when running snipping tool → BSOD when running snipping tool => Fixed in SVN |
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Thanks for the feedback, closing..
comment:9 by , 13 years ago
Resolution: | → fixed |
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Status: | new → closed |
VBox 4.1.4 contains the fix. Please also update your Guest Additions.
Even if upping the VM video memory from 16Mb to 32Mb, same problem.